Chief Patient Experience Officer
Alan Dubovsky is the Chief Patient Experience Officer for Cedars-Sinai Health System in Los Angeles, California.
In his role, Alan is responsible for all patient experience strategies and associated operational improvements. His scope covers all service areas of the medical center including inpatient, ambulatory, emergency, and ancillary services.
Alan joined Cedars-Sinai in November 2016, with 15 years experience dedicated to improvement of patient experience in healthcare.
Prior to joining Cedars-Sinai, Alan served as the Director of Operations at Emory Healthcare in Atlanta, Georgia. In that role, Alan was responsible for the departments of Patient Experience, Physician Engagement, Special Constituent International Patient Programs, Referral Management, Education and Training, Leadership and Talent development.
Alan completed his undergraduate degree in Business Administration at the University of Georgia and his Executive Masters degree in Business Administration at Emory University.